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Emergency Trauma

24/7 Emergency Care

Our Emergency Department provides 24-hour physician coverage, and is supported by 24-hour Radiology, Laboratory, and Respiratory Therapy Services.

Our Providers

Traumaemergency dept

Heart of the Rockies Regional Medical Center is designated a Level IV Trauma Center by the State of Colorado. We are part of a statewide trauma system that must meet the strict requirements necessary to provide specific in-house services to treat trauma patients.

Our patients can be assured that we are able to quickly and efficiently evaluate and provide care. Patients who are severely injured are stabilized at HRRMC for transfer to Level I and Level II Trauma Centers, with which we have established transfer contracts.

Helicopter transfers to advanced trauma centers in Denver and Colorado Springs are provided by REACH Air Medical Services, which has a local base in Chaffee County. Fixed-wing transfers are supplied by several flight services. Ground transport is provided by Chaffee County EMS and other EMS agencies as needed.

Contact Information

  • Emergency Department Main Number
    (719) 530-2250
  • Emergency Dept. Manager/Trauma Coordinator
    (719) 530-2243

When to Seek Emergency Service

We have found that one of the biggest roadblocks to critical care access is people’s hesitation as to whether or not their situation is an emergency. Time is of the essence in these situations, and deciding whether or not you need a hospital costs valuable seconds. It is recommended that you take a first aid class so that you can better spot signs of an emergency and take action right away.

Below are indicators you should seek emergency care:

  • Profuse bleeding that will not stop
  • Suicidal feelings
  • Acute stomach pain
  • Sudden blurred vision
  • Fainting or blacking out
  • Difficulty walking
  • Chest pains and/or difficulty breathing
  • Slurred speech or difficulty speaking
  • Sudden sense of confusion

Call 911 immediately at the first sign of one of these emergent symptoms. By taking an ambulance, rather than driving yourself, the patient can receive emergency care on the way to the hospital.

Price Transparency

In an effort to help you understand your healthcare options and the cost of care, we are providing information about pricing in the HRRMC Emergency Department. These prices do not include any additional services, such as blood tests or imaging tests that may be ordered for you. Your final bill will include charges for the actual services provided for you.

HRRMC Emergency Department Facility Charge (Level of care is based on patient acuity and the resources needed to care for that patient)

  1. Level 1 $245
  2. Level 2 $360
  3. Level 3 $438
  4. Level 4 $519
  5. Level 5 $623

HRRMC Emergency Department Physician Charge:

  1. Level 1 $171
  2. Level 2 $231
  3. Level 3 $382
  4. Level 4 $554
  5. Level 5 $801

Disclaimer

If you are covered by health insurance, please contact your health insurer to determine accurate information about your financial responsibility for a particular service provided at our facility. If you are not covered by health insurance, please contact our Financial Counselors at (719) 530-2475 to discuss payment options, as posted prices may not reflect the actual amount of your financial responsibility.

Please note: The HRRMC Buena Vista Health Center offers a Walk-in Clinic Monday - Friday, 1 p.m. - 5:30 p.m., and Saturday and Sunday, 9 a.m. – 1 p.m., for non-emergent care. Patients are seen on a first-come, first-served basis and pricing is the same as during the clinic’s regular business hours. For clinic prices and all pricing info, please call (719) 530-2475.

Where Should I Go For Care?

Not sure what clinic you should go to? HRRMC has created the chart below to help you choose the appropriate level of care needed for a number of different conditions. This chart will help you to choose the most affordable and accessible option.

(Click here for chart image)

Locations