Open Accessibility Menu

Medical Records

Heart of the Rockies Regional Medical Center is dedicated to keeping your health information private and secure in accordance with the Health Insurance Portability and Accountability Act (HIPAA). For additional information regarding health records and privacy, please click here for the "Notice of Privacy Practices."


Heart of the Rockies Regional Medical Center is hereby giving notice that paper medical records related to hospital visits for patients who expired in calendar year 2011 will be destroyed. Destruction is being carried out in accordance with the Code of Colorado Regulations and is scheduled to begin on April 1, 2022.

If you are a personal representative of someone whose records are scheduled for destruction and you would like to have these records, you must complete an “Authorization for Disclosure of Health Information” form, provide photo identification and proof that you are the individual’s “personal representative” authorized to receive the information. A personal representative is defined as an executor, administrator, or other person who has authority to act on behalf of the deceased individual or the individual’s estate.

If you have any questions regarding the destruction of medical records, please contact the Health Information Management Department Manager and Privacy Officer at (719) 530-2286.

COVID-19 Test Results and Accessing your Medical Records

If you or someone in your household has been tested at HRRMC for COVID-19, do not come to the hospital to obtain your results. You will be contacted with your results. The department in which you were tested will contact you with the results (whether that is the Emergency Department or your provider’s office).

  • If you have access to your patient portal, lab results will be resulted there.
  • Patients needing copies of COVID-19 or other results can request paper copies by printing out the release of information form, filling it out, signing it, and emailing the completed form to the Health Information Management/Medical Records Department at We will get your records to you.
  • Call us if you have any questions. The Health Information Management/Medical Records Department can be reached at (719) 530-2285, Monday – Friday, between 8:00 a.m. and 4:30 p.m.

Patient Portals

Click here to be directed to HRRMC’s Patient Portals where you can obtain information on how to access specific health information in your hospital and clinic medical records via a secure Patient Portal.

How to obtain a copy of your clinic and hospital records at Heart of the Rockies Regional Medical Center

A patient or their legal representative may inspect and/or obtain a copy of their health information, or have copies of their records sent to another facility or provider. A completed and signed authorization form along with valid photo identification is required for copies of records to be released.

Here you'll find the "Authorization for Disclosure of Protected Health Information (PHI)" form. The form must be completed in its entirety. Incomplete forms will be returned, which may cause a delay in responding to your request.

Completed and signed “Authorization for Disclosure of Protected Health Information (PHI)” forms may be faxed, mailed, emailed or brought into the hospital’s Medical Records Department located on the second floor of the hospital near the elevators.

Health Information Management/Medical Records Department
Heart of the Rockies Regional Medical Center
1000 Rush Drive, 2nd Floor
Salida, Colorado 81201
Phone: (719) 530-2285
Fax: (719) 530-2287

Hours of Operation
Monday – Friday, 8 a.m.–4:30 p.m.
Closed Holidays

Valid identification

Medical records will only be released when the requester provides proper identification. Photo identification is required. If you are requesting records for someone other than yourself, the patient must have completed the authorization form giving you authority to obtain copies. In certain circumstances, you may be asked to provide supporting legal documentation such as:

  • Power of Attorney
  • Advance Health Care Directive
  • Living Will
  • Executor of the Estate
  • Court order/Conservatorship appointed by the court

Radiology/Imaging information

If you are requesting radiology images, please contact the Imaging Department at (719) 530-2318 or (719) 530-2320.

How to obtain birth and death certificates

Heart of the Rockies Regional Medical Center does not retain copies of birth or death certificates. These records are maintained by the City of Salida in the Vital Records Department.

City of Salida
The Touber Building
448 East First St., Ste. 112
Salida, Colorado 81201

Phone: (719) 539-2311, ext. 2620

Additional questions

We are happy to assist you if you have additional questions. Please contact us during our hours of operation at (719) 530-2285.

Benefits of viewing your own medical records

Reviewing your medical history can help you make important choices regarding future healthcare. If you move frequently, or often visit numerous doctors, providing them with easy access to your medical records can help facilitate their treatments and advice. Additionally, you will have a better idea of your physical strengths and weaknesses, and can address with your physician anything you find concerning on your record.