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Billing Price Transparency

Understanding Your Hospital Bill

HRRMC has created a brochure "Understanding Your Hospital Bill" to answer your questions about hospital billing and clarify who may send you a bill and how to contact them. Please click here to download the brochure in English, or here to download the brochure in Spanish.

Patients who have questions about their hospital bill, HRRMC clinic bill or monthly payment plan should call Patient Financial Services at (719) 530-2475.

Convenient Ways To Pay Your Bill

For our patients' convenience, HRRMC bills may be paid online by clicking here. You may also mail in your payment or submit payment at the hospital's front desk.

Price Transparency

In an effort to help you understand your healthcare options and the cost of care, we have put together a list of common outpatient and inpatient services and procedures along with the corresponding charges and billing codes. Prices for Emergency, Imaging, Laboratory and Rehabilitation services as well as inpatient charges and procedures are included. Please click here for the list.

Please note: The HRRMC Buena Vista Health Center offers a Walk-in Clinic for non-emergent care Monday - Friday, 1 - 5:30 p.m., and Saturday and Sunday, 9 a.m. – 1 p.m. Patients are seen on a first-come, first-served basis and pricing is the same as during the clinic’s regular business hours. For clinic prices and all pricing info, please call (719) 530-2475.

Chargemaster Pricing

Pursuant to governmental requirements, we are providing the hospital chargemaster. The chargemaster is the non-discounted price (or “charge”) for every service or product provided by a hospital.

Patients very rarely pay chargemaster prices. Uninsured patients receive a self-pay discount and may be eligible for additional financial assistance. Actual prices for insured patients visiting an in-network facility are based on discounts negotiated by the patient’s insurance company, and the patient’s out-of-pocket cost is based on the terms of the patient’s own insurance plan.

HRRMC also offers cash-based pricing for CT scans, MRIs and Rehab services, and Direct Access pricing for certain lab services and cardiovascular screening services.

To obtain an estimate that is specific to your situation, please call our Patient Financial Services Department at (719) 530-2475.

Click a link below to download the chargemaster file for that area.

Payment & Insurance

Heart of the Rockies Regional Medical Center accepts Medicare, Health First Colorado (Colorado Medicaid), and most private insurance. Our Patient Financial Services Department is here to work with you on balances due after insurance and/or if you do not currently have insurance. We can set up internal payment plans with reasonable monthly payments depending on your balance.

If possible, we will attempt to handle all interactions with your insurance provider on your behalf, provided that is what you’d prefer. Please be aware that this is not always possible, and the insurance company may require a response from you to address certain issues.

When Your Health-Insurance Carrier Says No

Any time your health-insurance carrier denies benefits for covered services that you and your health care provider feel are medically necessary or have medical evidence proving that the services aren't subject to a contractual exclusion, you have the right to challenge that decision. Click here to learn more.

Financial Assistance

HRRMC will provide financial assistance (charity care) to qualified patients who are uninsured or underinsured and do not have the financial means to pay for hospital services. For more information, click financial assistance policy. Patient Financial Services can also assist with the application process for Health First Colorado (Colorado Medicaid) and the state CICP program.

For patients with limited or no insurance or high-deductible plans, we offer some affordable options including direct access lab testing and cash-based pricing for MRIs, CT scans, and Rehab services.

Direct Access Lab Testing

Direct Access Lab Testing (DALT) is a service available at the Salida hospital and the HRRMC Buena Vista Health Center that gives you the option to order lab tests on your own at discounted prices, from a limited DALT menu, without a physician's order.

Your payment for tests is required up front by cash, check or credit card, along with an address and phone number. For more info about Direct Access Lab Testing, click here.

Cash-based Pricing For Mri And Ct Scans

  • You present a doctor’s order for an MRI or CT scan.
  • Full payment is due upfront with cash, check or credit card.
  • The cash-based price includes both the hospital charge and radiologist fee.
  • Insurance companies will not be billed so the cash payment does not go toward your insurance deductible.

HRRMC’s cash-based pricing for CT scans (price includes Radiologist’s fee):

  • CT scan of one body part (one CPT code*) WITHOUT contrast dye: $750
  • CT scan of one body part (one CPT code*) WITH contrast dye: $1,100
  • CT scan of one body part (one CPT code*) WITH & WITHOUT contrast dye: $1,650

*CPT codes are medical codes published by the American Medical Association that are used by medical coders to report services.

For additional body parts, multiply the charge for one part accordingly. For example, a CT scan WITHOUT contrast dye of the knee and the torso corresponds to a CT scan of two body parts (two CPT codes) WITHOUT contrast dye or $750 x 2 = $1,500.

HRRMC’s cash-based pricing for MRIs (price includes Radiologist's fee):

  • MRI of one body part (one CPT code*) WITHOUT contrast dye: $850
  • MRI of one body part (one CPT code*) WITH contrast dye: $1,300
  • MRI of one body part (one CPT code*) WITH and WITHOUT contrast: $1,800

*CPT codes are medical codes published by the American Medical Association that are used by medical coders to report services.

For additional body parts, multiply the charge for one part accordingly. For example, an MRI WITHOUT contrast dye of the knee and the torso corresponds to an MRI of two body parts (two CPT codes) WITHOUT contrast dye or $850 x 2 = $1,700.

For more information about cash-based pricing, contact Patient Financial Services at (719) 530-2475.

Cash-based Pricing For Rehab Services

HRRMC offers reduced cash-based pricing for physical therapy, occupational therapy and speech therapy. To learn more about this program, click here.