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Visitors at Heart of the Rockies Regional Medical Center

Weekdays, 8 a.m. - 5 p.m., inpatient units: Visitors are allowed at any given time during visiting hours. Visitors must enter through the main hospital entrance and must self-screen for symptoms. We ask that visitors stay masked at all times when in our facility and in patient rooms.

Weekdays after 5 p.m.: Visitors must check in at the ER registration desk, as the front entrance will be locked during this time.

Weekends, inpatient units:Visitors must enter through the ER, as the front entrance will be locked during that time.

Emergency Department: One visitor is allowed per patient at all times, but visitor must wear a face mask or covering at all times once they enter the ER.

Parents whose child is an inpatient are encouraged to stay overnight with their child and are not restricted to normal visiting hours.

Please note the special department circumstances below:

  • Intensive Critical Care Unit (ICU): Because patient-care conditions in the ICU sometimes change, ICU visiting hours must be at the discretion of the nursing staff. Please call the ICU directly prior to your visit to check on the status of the patient and when you can come visit.
  • Family Birthing Center: We are currently allowing one family member per patient giving birth, as well as one birthing support person, such as a doula. The one visitor per patient per day guideline also pertains to Family Birthing Center. Please call the Family Birthing Center directly for questions and more information if needed.
  • Surgery: One visitor per patient is allowed at this time.
  • Dialysis and Infusion: One visitor per patient is allowed at this time.


HRRMC's cafeteria provides three meals every day to patients and visitors under normal operating circumstances. However, the Cafe is currently operating under limited capacity due to the COVID-19 pandemic.

All visiting patients (labs or bloodwork, imaging services, rehabilitation appointments, clinic appointments) are asked to use the Cafe in a to-go or takeout capacity. The dining areas of the Cafe will be restricted to employee use only.

Meals are served to patients beginning at the following times:

  • Breakfast 7:45 a.m.
  • Lunch 11:45 a.m.
  • Dinner 4:45 p.m.

If a patient needs a meal at a different time, please let your nurse know. We discourage bringing food in for patients because they may require specialized diets.

Hospital Cafe Hours:

  • Breakfast 7:30 - 9:00 a.m.
  • Lunch 11:00 a.m. - 1:30 p.m.
  • Dinner 5 - 6 p.m.

Beverages are available all day in the Cafe.