Open Accessibility Menu

COVID-19 Updates

As of December 3, 2021, Chaffee County Public Health is aware of 2,322 total positive cases (including presumptive positives), and 67 deaths associated with COVID-19. The two-week positivity rate is 7%. HRRMC is currently following CDPHE guidelines and is in the RED phase of CDPHE's dial dashboard. Please read the latest updates below.

Given the highly transmittable Delta variant of the coronavirus in Chaffee County, HRRMC is continuing to implement COVID-19 precautions, including the requirement of wearing a mask or face covering when in our facilities and active temperature screenings upon entering.

For information about the COVID-19 vaccine, please visit our COVID-19 vaccine page.

HRRMC facilities are open under social distancing restrictions, but visitors are not allowed at this time. Providers are offering telehealth visits in addition to in-person appointments.

Visit our Facility and Clinic updates page to review the specific guidelines in place for each of our locations.

Visitor restrictions, patient visits and closures

Please visit our Facility and Clinic updates page for more information on which of our locations are open and for what services.

Hospital: No visitors are allowed at this time. Delivering mothers in our Family Birthing Center are allowed one (1) husband, wife or partner, and one (1) paid laboring support person while giving birth (such as a Doula).

Additionally, HRRMC has made the following changes based on current cases in Chaffee County.

  • All patients entering the hospital continue to be screened upon entry. Patients must verbally attest to the absence of COVID-19 symptoms, and temperatures will be actively checked by staff.
  • The Café is closed to patients and visitors. Only HRRMC staff are allowed to use the Café at this time.
  • The HRRMC Gift Shop is closed until further notice.
  • Masks continue to be required at all times when entering the facilities.

Outpatient Pavilion: Active temperature screenings are occurring. Providers are offering both in-person and telehealth visits to those in extremely vulnerable populations. Telehealth appointments with Outpatient Pavilion providers are available by calling (719) 530-2000.

Elderly and medically-vulnerable patients are encouraged to stay home unless absolutely necessary to have an in-person visit, and medical providers will determine face-to-face visits on a case-by-case basis.

  • Retail Pharmacy: Services for in-store pickup of prescriptions in the Pharmacy lobby are occurring with limited access. Patients must self-screen before entering the pharmacy. Only three (3) people are allowed in the Pharmacy lobby at any given time, and each person entering must be wearing a mask.
    • Curbside and home delivery services, which are free of charge, are still ongoing. For prescription info, call (719) 530-2430, option 0.
  • The Wellness U gym is open under limited use. Employees are allowed in the gym under social distancing and sanitizing guidelines.

Buena Vista Health Center and Salida Health Center: Active temperature screenings are occurring. Visitors are not allowed at BVHC and the walk-in clinic at this time. Providers are seeing patients for in-person visits. For those who are extremely vulnerable, or do not feel comfortable returning to our facilities, telehealth visits are still being performed. Telehealth visits are available by calling the BV clinic at (719) 395-9048, or the Salida Health Center at (719) 530-2022.

Saguache Health Center: Active temperature screenings are occurring. This clinic is open for Primary Care and Obstetrics on Mondays and Wednesdays, and Rehab appointments on Mondays, Tuesdays and Thursdays. Telehealth is available by calling the Salida Health Center at (719) 655-2531. Pharmacy deliveries will continue to this clinic for pickup Monday–Thursday.

Custer County Health Center: Providers are seeing patients Monday-Friday, 8 a.m. - 4 p.m. in person and via telehealth. Telehealth is available by calling the Custer County Health Center at (719) 783-2380. Pharmacy deliveries continue to be available for pickup Monday-Friday.

COVID-19 vaccine clinics

Chaffee County Public Health is offering free COVID-19 vaccine clinics. Please visit their vaccine registration page at to schedule an appointment.

COVID-19 testing

HRRMC can perform outpatient COVID-19 testing for anyone with a provider's order. Please find days and times, location and instructions below.

covid testing scheduleMonoclonal Antibodies Treatment (REGEN-COV)​

REGEN-COV, or monoclonal antibodies treatment, is now being offered to COVID-positive patients who meet eligibility requirements in the Emergency Department, at the Buena Vista Health Center, and Custer County Health Center.

The FDA has authorized the emergency use of REGEN-COV for the treatment of COVID-19 and the post-exposure prevention of COVID-19 under an Emergency Use Authorization (EUA).

Treatment is given in one of two ways: Intravenously (IV), or via subcutaneous (under the skin) injections.

Below are days and times this treatment is available at each location:

HRRMC Emergency Department: Monday – Friday, 8-9 a.m.; 1:30-2:30 p.m. By appointment only. Patients must call the ED registration desk at (719) 530-2250 to schedule after seeing their provider, who orders the treatment.

Buena Vista Health Center: Monday – Friday, 8:30 - 10:30 a.m. By appointment only. Patients must call the BVHC registration desk at (719) 395-9048 to schedule after seeing their provider, who will order the treatment.

Custer County Health Center: Monday – Friday, 7:45 a.m.; 4:15 p.m. By appointment only, but the clinic will accommodate other times if needed. Call (719) 783-2380 for more information.

Please review the REGEN-COV EUA Fact Sheet for more information.

Wearing face coverings

HRRMC is requiring any person coming to any of our facilities to wear a mask or face covering upon arrival. If you do not have a face covering or mask, please see our medical screeners at any open entrance and let they will supply you with one.

If you have a medical exemption from wearing a mask, please come prepared with a doctor's note that provides your exemption, and we will provide you with a face shield and take special precautions to ensure your appointment goes smoothly while maintaining safety at all times.

Disclaimer: These masks do not protect the wearer from being infected by the COVID-19 virus. The intention is to keep droplets contained from leaving your mouth and nose to protect those around you. They can also remind us not to touch our faces.

Medical screenings

Calling ahead to schedule an appointment is required for all patients entering HRRMC clinics.

Patients will undergo a COVID-19 specific medical screening over the phone before their appointment. If the patient screens positive for respiratory symptoms over the phone – such as fever, cough and shortness of breath – they will be asked to stay home, and their provider will be notified. Medical screenings - including temperature screenings - are taking place at our facility entrances. Those screening positive in person will be asked to return to their car to await further medical evaluation.

HRRMC is not accepting walk-ins, with the exception at HRRMC’s designated walk-in clinic in Buena Vista.

If you seek medical attention for respiratory symptoms at an HRRMC facility, please remain in your car when you arrive and call the appropriate facility number below. Patients will be screened over the phone and then staff will let you know if they will conduct a test at your vehicle, or if you will come inside to be seen.

Buena Vista Health Center: (719) 395-9048
Custer County Health Center: (719) 783-2380
Saguache Health Center: (719) 655-2531
Salida Health Center on Highway 50: (719) 530-2022

Hand hygiene, cleaning procedures and social distancing

All patients entering clinics are required to wear a mask or face covering and encouraged to sanitize hands frequently. Patients are not allowed to enter the clinics more than 10 minutes prior to their appointment time; patients arriving more than 10 minutes early will be asked to return to their vehicle and wait.

All facility waiting rooms are reconfigured to accommodate social distancing and limit capacity to ensure six-feet-apart distances. These areas will be monitored and crowding will be addressed in real time. Signage and floor markings indicate safe social distancing protocols.

Telehealth virtual appointments

HRRMC is providing telehealth services via confidential videoconferencing. Call your provider's office directly to set this up and a staff member will guide you through the process.

Please visit our Telehealth webpage for your appointment.

Entrance and exit closures

The main hospital entrance opens at 8:00 a.m., and closes at 5:00 p.m. Monday-Friday.

Please follow signage to enter the buildings where appropriate. After 5:00 p.m. and on weekends, patients can enter through the Emergency Department.

If leaving after 5 p.m., please DO NOT EXIT THROUGH THE MAIN HOSPITAL DOORS. There is an exit at the bottom of the stairwell that should be used in its place.

If you try to exit through the main doors, you are breaking the locking mechanism and will cause extreme damage to the doors.

COVID-19 resources

Centers for Disease Control and Prevention (CDC):

Colorado Department of Public Health and Environment (CDPHE):

Chaffee County Public Health COVID-19 Facebook page:

Chaffee County Public Health: (719) 539-4510

CO HELP emergency line: 1-(877) 462-2911

COVID-19 vaccine related questions: 1-(877)-CO-VAX-CO (1-877-268-2926)