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COVID-19 Updates

HRRMC is currently following CDPHE guidelines and is in the BLUE level of CDPHE's dial dashboard. Please read the latest updates below.

COVID-19 vaccine information

COVID-19 testing information

Facility and clinic updates

HRRMC facilities are open under social distancing restrictions, with up to two (2) visitors allowed at a time. Providers are offering telehealth visits in addition to in-person appointments.

Anti-viral medicine to treat COVID-19

PAXLOVID is now available to community members via the HRRMC Pharmacy. More information can be found on the COVID-19 vaccine page.

Visitor restrictions, patient visits and closures

Please visit our Facility and Clinic updates page for more information on which of our locations are open and for what services.

Hospital: Up to two (2) asymptomatic visitors are allowed at a time. Delivering mothers in our Family Birthing Center are allowed two (2) family members, such as a husband, wife, partner, child, grandparent, etc.; and one (1) paid laboring support person while giving birth (such as a Doula).

Additionally, HRRMC has made the following changes based on current cases in Chaffee County.

  • All patients must self-assess for symptoms, wear a mask, and sanitize hands upon arrival to the hospital and clinics.
  • The Café is open to patients and visitors. All diners in the Cafe are limited to 30 minutes in the Cafe. All diners must wear a mask unless seated and eating/drinking.
  • The HRRMC Gift Shop is open with limited hours.
  • Masks continue to be required at all times while in the facility.

Outpatient Pavilion: Providers are offering both in-person and telehealth visits to those in extremely vulnerable populations. Telehealth appointments with Outpatient Pavilion providers are available by calling (719) 530-2000.

Elderly and medically-vulnerable patients are encouraged to stay home unless absolutely necessary to have an in-person visit, and medical providers will determine face-to-face visits on a case-by-case basis.

  • HRRMC Pharmacy: Services for in-store pickup of prescriptions in the Pharmacy lobby are occurring with limited access. Patients must self-screen before entering the pharmacy. Only three (3) people are allowed in the Pharmacy lobby at any given time, and each person entering must be wearing a mask.
    • Curbside and home delivery services, which are free of charge, are still ongoing. For prescription info, call (719) 530-2430, option 0.
  • The Wellness U gym is open under limited use. Employees are allowed in the gym under social distancing and sanitizing guidelines.

Buena Vista Health Center and Salida Health Center: Two (2) visitors are allowed at BVHC and the walk-in clinic at this time. Providers are seeing patients for in-person visits. For those who are extremely vulnerable, or do not feel comfortable returning to our facilities, telehealth visits are still being performed. Telehealth visits are available by calling the Buena Vista Health Center at (719) 395-9048, or the Salida Health Center at (719) 530-2022.

Saguache Health Center: This clinic is open for Primary Care and Obstetrics on Tuesdays and Thursdays, and Rehab appointments on Monday - Thursday. Telehealth is available by calling the Salida Health Center at (719) 655-2531. Pharmacy deliveries continue Monday–Thursday.

Custer County Health Center: Providers are seeing patients Monday-Friday, 8 a.m. - 4 p.m. in person and via telehealth. Telehealth is available by calling the Custer County Health Center at (719) 783-2380. Pharmacy deliveries continue Monday-Friday.

COVID-19 vaccine clinics

Chaffee County Public Health is offering free COVID-19 vaccine clinics. Clinics are held every Friday, from 9 a.m. - noon. Please call (719) 539-4510 with any questions.

COVID-19 testing

HRRMC can perform outpatient COVID-19 testing for anyone with a provider's order. Please find days and times, location and instructions below.

Wearing masks

HRRMC is requiring any person coming to any of our facilities to wear a mask or face covering upon arrival. If you do not have a face covering or mask, please utilize the kiosks at the main entrances, which are supplied with masks.

If you have a medical exemption from wearing a mask, please come prepared with a doctor's note that provides your exemption, and we will provide you with a face shield and take special precautions to ensure your appointment goes smoothly while maintaining safety at all times.

Disclaimer: These masks do not protect the wearer from being infected by the COVID-19 virus. The intention is to keep droplets contained from leaving your mouth and nose to protect those around you. They can also remind us not to touch our faces.

Medical screenings

Calling ahead to schedule an appointment is required for all patients entering HRRMC clinics.

Patients will undergo a COVID-19 specific medical screening over the phone before their appointment. If the patient screens positive for respiratory symptoms over the phone – such as fever, cough and shortness of breath – they will be asked to stay home, and their provider will be notified.

When arriving in person, you will be expected to self-screen for symptoms by reviewing the Patients and Visitors symptom chart near the front entrance. You will need to let registration staff know if you have any symptoms immediately.

Registration phone numbers:

Main hospital: (719) 530-2200
Outpatient Pavilion (719) 530-2000
Buena Vista Health Center (719) 948-6095
Custer County Health Center: (719) 783-2380
Saguache Health Center: (719) 655-2531
Salida Health Center: (719) 530-2022

HRRMC is not accepting walk-ins, with the exception at HRRMC’s designated walk-in clinic in Buena Vista.

If you seek medical attention for respiratory symptoms at an HRRMC facility, please remain in your car when you arrive and call the appropriate facility number below. Patients will be screened over the phone and then staff will let you know if they will conduct a test at your vehicle, or if you will come inside to be seen.

Buena Vista Health Center: (719) 395-9048

Custer County Health Center: (719) 783-2380

Saguache Health Center: (719) 655-2531

Salida Health Center on Highway 50: (719) 530-2022

Hand hygiene, cleaning procedures and social distancing

All patients entering clinics are required to wear a mask or face covering and encouraged to sanitize hands frequently. Patients are not allowed to enter the clinics more than 10 minutes prior to their appointment time; patients arriving more than 10 minutes early will be asked to return to their vehicle and wait.

All facility waiting rooms are reconfigured to accommodate social distancing and limit capacity to ensure six-feet-apart distances. These areas will be monitored and crowding will be addressed in real time. Signage and floor markings indicate safe social distancing protocols.

Telehealth virtual appointments

HRRMC is providing telehealth services via confidential videoconferencing. Call your provider's office directly to set this up and a staff member will guide you through the process.

Please visit our Telehealth webpage for your appointment.

Entrance and exit closures

The main hospital entrance opens at 8:00 a.m., and closes at 5:00 p.m. Monday-Friday.

Please follow signage to enter the buildings where appropriate. After 5:00 p.m. and on weekends, patients can enter through the Emergency Department.

If leaving after 5 p.m., please DO NOT EXIT THROUGH THE MAIN HOSPITAL DOORS. There is an exit at the bottom of the stairwell that should be used in its place.

If you try to exit through the main doors, you are breaking the locking mechanism and will cause extreme damage to the doors.

COVID-19 resources

Centers for Disease Control and Prevention (CDC):

Colorado Department of Public Health and Environment (CDPHE):

Chaffee County Public Health COVID-19 Facebook page:

Chaffee County Public Health: (719) 539-4510

CO HELP emergency line: 1-(877) 462-2911

COVID-19 vaccine related questions: 1-(877)-CO-VAX-CO (1-877-268-2926)