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COVID-19 Updates

As of April 2, 2021, Chaffee County Public Health is aware of 1,049 positive cases (which include presumptive positives), and 25 deaths associated with COVID-19. HRRMC has been taking many steps to safeguard our patients, staff, and visitors. Please see below for the latest updates.

For information about the COVID-19 vaccine, please visit our COVID-19 vaccine page.

HRRMC facilities are open under social distancing restrictions, but visitors are restricted at this time to two visitors, per patient, per day. Providers are offering telehealth visits in addition to in-person appointments.

Visit our Facility and Clinic updates page to review the specific guidelines in place for each of our locations.

Visitor restrictions, patient visits and closures

Please visit our Facility and Clinic updates page for more information on which of our locations are open and for what services.

Hospital: We are currently allowing one visitor, per patient, per day.

Outpatient Pavilion: Providers are offering both in-person and telehealth visits to those in extremely vulnerable populations. Telehealth appointments with Outpatient Pavilion providers are available by calling (719) 530-2000.

Staying aligned with Governor Polis’ “Protect Our Neighbors” order, elderly and medically vulnerable patients are encouraged to stay home unless absolutely necessary to have an in-person visit, and medical providers will determine face-to-face visits on a case-by-case basis.

  • Rehab: Services have returned to full-time patient volumes, and patients are being seen at all times.
  • Retail Pharmacy: Services for in-store pickup of prescriptions in the Pharmacy lobby are occurring with limited access. Patients must be screened at the Outpatient Pavilion entrance before entering the pharmacy. Only three (3) people are allowed in the Pharmacy lobby at any given time, and each person entering must be wearing a mask.
    • Curbside and home delivery services - which are free of charge - are still ongoing. For prescription info, call (719) 530-2430, option 0.
  • The Wellness U gym has re-opened under limited use. Employees are allowed in the gym under social distancing and sanitizing guidelines.

Buena Vista Health Center and Salida Health Center: Providers are seeing patients for in-person visits. For those who are extremely vulnerable, or do not feel comfortable returning to our facilities, telehealth visits are still being performed. Telehealth visits are available by calling the BV clinic at (719) 395-9048, or the Salida Health Center at (719) 530-2022.

Saguache Health Center: This clinic is open for Primary Care and Obstetrics on Mondays and Wednesdays, and Rehab appointments on Mondays, Tuesdays and Thursdays. Telehealth is available by calling the Salida Health Center at (719) 530-2022. Pharmacy deliveries will continue to this clinic for pickup Mondays - Thursdays.

Custer County Health Center: Providers are seeing patients Monday-Friday, 8 a.m. - 4 p.m. in person and via telehealth. Telehealth is available by calling the Custer County Health Center at (719) 783-2380. Pharmacy deliveries continue to this clinic for pickup Mondays - Fridays.

COVID-19 vaccine clinics

Chaffee County Public Health is offering free COVID-19 vaccine clinics. Please visit their vaccine registration page at https://chaffeecounty.rsvpify.com/ for the most up-to-date appointments.

HRRMC is also offering COVID-19 vaccine clinics. Please click on the COVID-19 vaccine page for the most up-to-date information.

COVID-19 testing

HRRMC also performs outpatient COVID-19 testing at this time. Please see information below regarding HRRMC testing in the "Emergency Department Triage Tent" section on this page.

Emergency Department Triage Tent

COVID triage tent

During the "Stay at Home" and "Safer at Home" executive orders from the state, HRRMC set up a triage tent for emergency medical screenings outside the hospital Emergency Department. This tent allows community members with respiratory symptoms (such as cough, shortness of breath or fever) to be seen in a setting that minimizes exposure to others inside the building.

Anyone with a provider's order can receive an outpatient COVID test through the tent. Please find days and times, location and instructions below.

covid testing schedule

covid testing

Wearing face coverings

In order to maintain alignment with Governor Polis' statewide mask mandate, HRRMC is requiring any person coming to any of our facilities to follow this request and wear a mask or face covering upon arrival. If you do not have a face covering or mask, please see our medical screeners at any open entrance and let they will supply you with one.

If you have a medical exemption from wearing a mask, please come prepared with a doctor's note that provides your exemption, and we will provide you with a face shield and take special precautions to ensure your appointment goes smoothly while maintaining safety at all times.

Disclaimer: These masks do not protect the wearer from being infected by the COVD-19 virus. The intention is to keep droplets contained from leaving your mouth and nose to protect those around you. They can also remind us not to touch our faces.

Medical screenings

Calling ahead to schedule an appointment is required for all patients entering HRRMC clinics.

Patients will undergo a COVID-19 specific medical screening over the phone before their appointment. If the patient screens positive for respiratory symptoms over the phone – such as fever, cough and shortness of breath – they will be asked to stay home, and their provider will be notified. Those screening positive in person will be asked to return to their car to await further medical evaluation.

HRRMC is not accepting walk-ins, with the exception at HRRMC’s designated walk-in clinic in Buena Vista.

Vehicle triaging and separate entrances have been set up at the Salida, Saguache and Buena Vista health centers for patients with respiratory symptoms (such as cough, shortness of breath or fever).

If you seek medical attention for respiratory symptoms at an HRRMC facility, please remain in your car when you arrive and call the appropriate facility number below. Patients will be screened over the phone and then staff will let you know if they will conduct a test at your vehicle, or if you will come inside to be seen.

Salida Health Center (on Highway 50): (719) 530-2022
Buena Vista Health Center: (719) 395-9048
Saguache Health Center: (719) 655-2531

Hand hygiene, cleaning procedures and social distancing

All patients entering clinics are required to wear a mask or face covering and encouraged to sanitize hands frequently. Screeners at the entrance to each facility will not allow patients to enter the clinics more than 10 minutes prior to their appointment time; patients arriving more than 10 minutes early will be asked to return to their vehicle and wait.

All facility waiting rooms are reconfigured to accommodate social distancing and limit capacity to ensure six-feet-apart distances. These areas will be monitored and crowding will be addressed in real time. Signage and floor markings indicate safe social distancing protocols.

Telehealth virtual appointments

HRRMC began providing telehealth services via confidential videoconferencing on Thursday, March 19. Call your provider's office directly to set this up and a staff member will guide you through the process.

Please visit our Telehealth webpage for your appointment.

Entrance closures

The hospital campus currently has three entrances open: the main hospital entrance, the east entrance of the Outpatient Pavilion (by the Pharmacy), and the Emergency Department entrance. Please follow signage to enter the buildings where appropriate, and note that you will be medically screened before entering.

HRRMC’s Buena Vista Health Center and Salida Health Center are also medically screening visitors at the door.

COVID-19 resources

Centers for Disease Control and Prevention (CDC): https://www.cdc.gov/coronavirus/2019-ncov/index.html

Colorado Department of Public Health and Environment (CDPHE): https://covid19.colorado.gov/

Chaffee County Public Health COVID-19 Facebook page: https://www.facebook.com/COVID19ChaffeeCounty/

Chaffee County Public Health: (719) 539-4510

CO HELP emergency line: 1-(877) 462-2911