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Facility and Clinic Updates

During the coronavirus (COVID-19) pandemic, HRRMC is working hard to continue essential services while protecting the health and safety of our patients, providers and staff.

Registration updates

HRRMC is committed to ensuring mask wearing and social distancing guidelines are followed and monitored at all of our facilities.

Please use the following options to help accelerate the process of scheduling your next appointment, and read through what to do on the day of your appointment for a smooth and efficient visit.

1. Pre-registering for appointments

Patient Financial Services is highly recommending that patients pre-register for their appointment after being scheduled. This will eliminate the need to stand in line prior to a patient's in-person appointment to fill out any paperwork or authorizations.

Patients can do this in two ways: By calling 719-530-2360 prior to their in-person appointment, or when the registration team initiates a phone call to pre-register for scheduled services prior to their appointment (for which they will need to answer the phone call to confirm).

Patients can call to pre-register for ANY service.

2. Verbal authorizations

Patient Financial Services will be asking for verbal authorizations as opposed to written authorizations at the time of pre-registration, to reduce wait time in lines and accelerate the registration process.

Please let us know if you have any questions or concerns, and thank you for your patience and flexibility as we work to return to normalcy during this unprecedented time.

Primary care

Buena Vista Health Center (719) 395-9048

  • Family Medicine open Monday – Friday, 8 a.m. – 5 p.m. Providers are offering in-person clinic visits, and continuing telehealth visits to those in vulnerable populations and who would prefer not to come into the facility.
  • Telehealth appointments available for patient visits. Visit our telehealth webpage for your appointment.
  • The walk-in clinic is open Monday – Friday, 11 a.m. - 5:30 p.m., and Saturday, 9 a.m. - 1 p.m.

Saguache Health Center (719) 655-2531

  • Providers are offering in-person clinic visits, and continuing telehealth visits to those in vulnerable populations and who would prefer not to come into the facility.
  • Telehealth appointments are available through Salida Health Center providers. Visit our telehealth webpage for your appointment.
  • Prescription delivery continues, with pickup Monday - Thursday, 9 a.m. – 4 p.m.

Salida Health Center (719) 530-2022

  • Salida Health Center is open Monday - Friday, 8 a.m. – 5 p.m. and Saturday, 8:30 – 11 a.m.
  • Providers are offering in-person clinic visits, and continuing telehealth visits to those in vulnerable populations and who would prefer not to come into the facility.
  • Visit our telehealth webpage for your virtual appointment.

Specialty care

Outpatient Pavilion (719) 530-2000

  • Providers are offering in-person clinic visits, and continuing telehealth visits to those in vulnerable populations, and those who would prefer not to come into the facility.

Other special arrangements:

Family Birthing Center: In order to prevent potential infection and exposure, Family Birthing Center nurses and staff are not treating sick patients, nor any suspected COVID-19 patients at the hospital.

While hospital restrictions have limited the Family Birthing Center to one healthy visitor per patient, one (1) additional paid labor support member is allowed to be present during your delivery (such as a Doula). Our team of Obstetrics physicians, nurses and staff will be on hand for all your needs.

If hospital patient volume drastically increases in coming weeks, the Family Birthing Center has a contingency plan in place for labor and delivery space in the Outpatient Pavilion, so that expectant mothers and healthy families stay separated from the hospital.

Pharmacy: Services for in-store pickup of prescriptions in the Pharmacy lobby are occurring with limited access. Patients must be screened at the Outpatient Pavilion entrance before entering the pharmacy. Only three (3) people are allowed in the Pharmacy lobby at any given time, and each person entering must be wearing a mask.

  • Curbside and home delivery services - which are free of charge - are still ongoing. For prescription info, call 719-530-2430, option 0.

Rehabilitation and Wellness

  • Rehab and cardiac rehab appointments to continue in person based on comfort level and urgency of patients.
  • Wellness U gym is now open to employees under social distancing guidelines.