Heart of the Rockies Regional Medical Center named Kris Hagan of Howard
its first-quarter TRAC
STAR at a hospital ceremony on April 29.
TRAC STAR is an acronym for the core values that guide HRRMC employee performance:
teamwork, recognition, attitude, customer service, safety, talent, accountability
and respect. The TRAC STAR award recognizes outstanding employees and
is presented quarterly.
Hagan has worked at HRRMC since 2011. She currently serves as a radiology
tech and according to her department manager, Duane Johnson, she has “exceptional
patient-care attributes. She is very calm, very engaging, she listens
well, and really tries to make the best experience for the patient.”
According to the employee who nominated Hagan for TRAC STAR, “She
gives her patients her complete attention, (and) gives an excellent account
and explanation of the exam she will be performing. Kris is our rock when
it comes to performing stereo biopsies.”
Hagan was awarded a $200 gift check, a jacket with the hospital's TRAC
logo, and a certificate to be professionally photographed. A plaque with
her photo will be displayed in the hospital café.
Hospital CEO Bob Morasko acknowledged the other two award finalists, Patient
Financial Counselor Marci Goings of Buena Vista and Lab Tech Lillie Jones
Goings’ nominator said, “Marci has had several patients in
her office for extended periods of time and she is always willing to just
listen to them without any judgment and help them in any way she can.
Marci takes pride in her work and it shows.”
Jones was acknowledged for focusing on the needs of her team and patients.
“Lillie has over 25 years of service at HRRMC and loves to share
her knowledge with new team members. Lillie takes pride in creating a
safe work environment, keeps the department organized and reports any
safety concerns,” said her nominator.
HRRMC employees can nominate any of their colleagues for the TRAC STAR
award. Members of the hospital's Communications Team review all nominations,
and then cast individual ballots to determine the finalists and winner.
All finalists are eligible to be named TRAC STAR of the Year.