Patient Registration

HRRMC offers a convenient registration process for our patients. All patients having a service or procedure done at the hospital will need to register for their service. A registrar is available for non-emergency outpatient services from 7 a.m. to 5 p.m., Monday through Friday, in the registration area next to the main Hospital entrance.
To save time on the day of service, patients may either register in person prior to their day of service or they may call the Phone Registration Hotline at 719-530-2360, Monday through Friday, 8 a.m. to 4 p.m. If you register before your day of service, you will only need to check in at the front desk and sign the consent form on the day of your appointment. Click here for our Phone Registration flyer.

All Emergency Department (ED) patients are registered 24/7 in the ED. The ED does not register patients for outpatient services with the exception of after-hours lab and x-ray patients.

Scheduled C-section patients, surgery patients and cardiology sleep study patients should all register prior to the day of their procedure. Expectant mothers should also preregister their baby and update their own demographic and insurance information prior to their expected due date.

The front doors and main reception desk of the hospital open at 6:00 a.m. If you are having a procedure that requires arriving at 6:00 a.m., please preregister for this service. You will need to be in the Same Day Surgery waiting area at the time you were instructed by your doctor or the pre-op nurse because you may need to complete additional paperwork prior to your procedure.

A registrar may contact you by phone prior to your appointment to collect your demographic and insurance information. In addition, depending on the type of procedure you are having, other departments may contact you with additional questions regarding your health history and/or to give you instructions prior to your service.

Patient Financial Services does preauthorizations for payment prior to the day of service unless the patient is added to the schedule on the same day of service. Preauthorizations will be done as quickly as possible for patients added on the same day of service. Patients do not need to bring preauthorizations with them.

Unless you have preregistered for an outpatient service by phone or in person, you will need to arrive 30 minutes before your scheduled service to ensure that you are on time for your appointment. Please bring insurance cards, a government-issued photo ID and any orders from your doctor.

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