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Why Do We Measure Quality?

Ensuring that we deliver compassionate, patient-centered care that is safe and effective is at the heart of our vision to be a world-class rural healthcare provider. By regularly monitoring performance, we can see where we're hitting the mark and where we can improve.

"From the moment I walked in the door until the moment of discharge, there was a plan in place and everyone was on the same sheet of music from admissions, pre-op and recovery, to the excellent nursing care on the floor. (BTW: the food was great too!) If I need any future replacement parts, I know where I want to go!!" ~George Svitak, Tucson, Arizona

How Do We Measure Quality?

We evaluate the quality of care by measuring these factors:

  • Was it effective?
  • Was it timely?
  • Was it safe?
  • Did we respond to the patient's preferences and needs?

We also:

  • Monitor safety and performance standards in all departments.
  • Use performance data to design and prioritize programs aimed at improving patient care and safety.
  • Train all staff in quality control and safety protocols.
  • Engage patients, families, leadership, healthcare providers and employees in the process of evaluating, ensuring, and improving quality and safety performance.

How Does HRRMC Compare To Other Hospitals?

Knowing how our hospital compares to other hospitals allows you to make a more informed choice when you are in need of medical care. There are several groups that measure quality of care. These reports include general information about certain medical conditions or specific surgical procedures administered as well as survey results from patients who have received care at HRRMC. You can use this information to compare our results with other facilities.

Please note: The rating for a measure will not be displayed if a hospital has fewer than 20 eligible cases. This number has been set in order to calculate a reliable rate.

Hospital Compare is a website hosted by the U.S. Department of Health & Human Services that allows consumers to compare Medicare-certified hospitals and the quality of care provided to patients.

Healthcare Associated Infections in Colorado is released annually by the Colorado Department of Public Health and Environment (CDPHE) using data reported by hospitals to the National Healthcare Safety Network, a division of the Centers for Disease Control and Prevention (CDC).

These ratings do not represent all there is to know about the quality of hospitals, and you should not attempt to choose a hospital based solely on ratings. We suggest talking to your doctor about this information to help you and your family make the right decision for you.

If you have any questions or concerns regarding quality and safety at HRRMC, please email Quality Manager Lisa Barr at lisa.barr@hrrmc.net.